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What Would I Do?

There was a situation I want to tell you about, and I want you think about what you would do in the same situation...

There was a supplier that provided a service to us but we realized that months had gone by and that supplier never invoiced us.

It was a R15,000 - R20,000 (South African Rand) amount - about $1,500, that we were supposed to pay them, but they never asked us, they just forgot.

So the question is:

1. If they forgot, should I let it slide?

2. Should I wait for them to remember and we'll pay them when they remember?

3. Should we write to them and say, "We realized you never invoiced us and we'd like to pay you."

The people I was working with at the time were divided on that question.

Some said, "Don't pay - they'll come to us when they remember."

My, and one other guy's opinion, was, "Let's write to them and tell them we owe them money and they forgot to invoice us."

So what did we do and how did we solve that?

We thought, if this situation was flipped on us...

What would we like to have done to us?

How would we like to be treated?

We thought that if it was us and we forgot to invoice someone for money they owe us, we would totally appreciate it, it would mean a lot if the person said, "You forgot to invoice us and we'd like to pay you."

In fact, it could solve a lot of problems! For example, maybe we weren't sure what happened with missing funds and why we weren't able to pay someone else.

How amazing would it be if someone would come to us and say, "It's because we owe you money!" and then all of a sudden the problem above would add up and make sense.

So when we put ourselves in their shoes, the ethical thing to do immediately became clear.

It was to write to them and to say, "We owe you money and we would like to pay you."

We did that and they super appreciated it.

And we paid them of course.

And this is the big lesson here.

You need to treat people the way you'd want to be treated in business and in life.

Don't try to cut corners with people.

Don't try to save money by not paying someone else.

When you treat another the way you want to be treated, it will come back around to you positively.

That's the way to have a long-term business, long-term success, and happiness in your business and life.

So, the Golden Rule stands: treat people the way you would want to be treated.

Buddha talked about this Golden Rule, the Bible talks about it:

Treat others the way you want to be treated.

Thank you, and for more, please watch the video below.

Gal Ezra

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